Shipping Policy

Shipping

To have your order conveniently delivered to a business address or to another recipient, you have the option of specifying a delivery address that differs from the billing address during the ordering process. Billing and delivery addresses must be within the Online Store's delivery area.

Shipping costs and delivery time standard between 2-4 business days within Germany & 2-8 business days within Europe. Prices below are the same for all brands except PAQU, NATAL Colombia, MOWA & TINKU. 

Standard shipping within Germany 

0kg–1kg (2 to 4 business days) 5,50 €

1kg–3kg (2 to 4 business days) 6,50 €

3kg–5kg (2 to 4 business days) 7,50 €

5kg–10kg (2 to 4 business days) 9,50 €

10kg–15kg (2 to 4 business days) 15,99 €

Free Shipping above 150,00 €

Standard shipping within the EU

0kg–1kg (2 to 8 business days) 12,50 €

1kg–2kg (2 to 8 business days) 14,50 €

2kg–4kg (2 to 8 business days) 15,50 €

4kg–6kg (2 to 8 business days) 17,50 €

6kg–8kg (2 to 8 business days) 19,50 €

8kg–10kg (2 to 8 business days) 20,50 €

 

TINKU, PAQU, ALMAWA Project & MOWA

Standard Shipping within Germany

0kg–1kg (2 to 4 business days) 5,99 

1kg–2kg (2 to 4 business days) 6,99 €

Standard Shipping within EU

12,99  within the EU (2 to 8 business days).

 AMAYA

Standard Shipping within Germany

0kg–2kg (2 to 4 business days) 6,50 

Standard Shipping within EU

0kg–2kg (2 to 8 business days)16,50  within the EU.

Natal COLOMBIA

Standard Shipping within Germany

0,00–100,00 (2 to 4 business days) 2,50 € within Germany

100,00–over (2 to 4 business days) free shipping within Germany

Standard Shipping within EU

0,00€–200,00€ (2 to 8 business days) 11,00 € within EU

200,00€-over (2 to 8 business days) free shipping

 

*In case of wanting to place an order above the 10kg please send your order to fridasuro@mercadoamigo.de
You can also enter a DHL Packstation as the delivery address. Instructions for entering the address: https://www.dhl.de/de/paket/pakete-empfangen/packstation.html.

Shipment tracking

 

As soon as your package has been shipped, you will receive a shipping confirmation by e-mail. The shipping confirmation will contain a tracking number that you can use to track the status of your order online.